Entries by lightshiftvideo

A Client Journey to Smarter SaaS Customer Onboarding

Picture this… You’re stuck in a never-ending loop of repetitive, time-consuming training sessions. Brent Burns and Steve Huxley, co-founders of Asset Dedication, knew this feeling all too well. Brent often found himself in a “Groundhog Day” scenario, repeatedly showing new financial planners how to use their software and navigate their site. Steve struggled with repetitive […]


Welcome to the LightShift Video blog! We’ll be posting periodic updates to our blog with tips, tricks, and other useful information focused on customer acquisition, onboarding, and success. We are a premium service with loads of experience, which means we don’t have to subject you to a learning curve. In other words, we’re a “sure […]